Meeting destinations where they are.
FLEXIBLE SERVICES
We work with diverse destinations, from emerging to struggling, to align on what success looks like—for them. Our services simplify the ongoing work of destination management and stewardship through organizational/funding strategies and actionable development plans—building internal capacity, connecting novel partnerships, and creating the next “must-see” experiences for visitors and residents.
Building off traditional industry metrics and expanding our client’s field of view through innovative destination management and stewardship strategies, we spend time with our clients—in their destination—listening, learning, and experiencing.
We provide scalable, destination-specific services and signature experiences for our industry partners—from traditional DMOs to business coalitions and local governments to leaders in stewardship innovations.
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Durable foundations.
ASSESSMENTS AND STRATEGIC PLANNING
DESTINATION ASSESSMENTS
We use assessments to uncover opportunities to enhance or create new visitor experiences, invest in partnerships, focus marketing efforts, pinpoint critical issues, and surface new funding and capacity to meet them.
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STRATEGIC PLANNING
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We identify existing goals and analyze input from industry partners, visitors, and residents to elevate new priorities. Our approach to destination management helps expand our client’s reach to address industry-related priorities for all three audiences, meaning more wins for more constituents.
Inspired experiences.
PRODUCT DEVELOPMENT
DMA excels at creating new experiences that resonate with residents, attract the right kind of visitor, and produce measurable results tied to strategy.
Whether a new farm trail, mountain biking system, or off-season event, we use data and boots on the ground to identify and prioritize investments, build partnerships, design experiences, and map outside resources to create them.
Managed futures.
DESTINATION STEWARDSHIP INITIATIVES
Destination Stewardship is a collaborative approach to maintaining the cultural, environmental, economic, and aesthetic integrity of their country, region, or town. (Souce: Global Sustainable Tourism Council). It requires a significant investment in relationships, as well as shared planning and resource allocation.
Destination Stewardship is core to our approach at Destination Management Advisors. We work with professionals who are implementing state-wide destination stewardship and traditional DMOs taking their first steps. Where you want a deep dive or help with a pilot project we have expertise to guide you.
All of our services are tailored to the unique contexts of our clients. We choose to work with destinations who are willing to engage the principles of Destination Stewardship and can accommodate all levels of readiness.
Support Strategies
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ECONOMIC ROI
We help make sure tourism benefits local businesses. Our strategies encourage visitors to spend more money, drive them to local experiences, stay longer, and plan return trips. We do this by physically connecting businesses with attractions, cooperative programming and marketing, and deep understanding your visitor
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PARTNER ENGAGEMENT
Destination Management and Stewardship require a new level of engagement with a more diverse set of stakeholders. We help clients identify new partners, engage residents, listen to new constituents, and understand visitor preference - and channel those perspectives into practical ideas that demonstrate the tourism industry’s ability to serve entire communities.
ORGANIZATIONAL DEVELOPMENT
We help organizations understand barriers to growth and opportunities to innovate. Destination managers work in a uniquely complex system of funding, accountability, and constituents. DMA has helped build DMOs from scratch and supported the evolution of many more.
FUNDING
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We have a track record of helping destinations land outside funding for capacity and signature projects. We track state, federal, and private funding programs and understand how to make your projects competitive. We help you partner with government agencies and departments to leverage your budgets.
